The food arrived on time. The quality and variety was excellent! Presentation of food was appetising. Every single one of my guests love the food, even our Switzerland family, some of whom were more selective on their food choices. Thankful we ... Morecatered from Swatow! One of the few really palatable caterers around! Show less
Prompt delivery, thank you.
Nice foods, thank you.
Easy ordering and payment process.
Will be better if can improve on after sales functions like keeping past orders information and invoice records.
My guests said the chicken curry is good.
The yam paste is smooth.
I like the sin chow bee hoon and the pan fried crystal bun.
Overall, food is good and value for money.
This is my 1st time ordering food catering from Swatow and it's a pleasant experience. Food arrived on time properly packed and driver explained the sauces for the different dishes. Food portion was generous and ingredients "gao gao". Cereal prawns ... Morewere big, looking very presentable. One area of improvement is that the silver fish fried rice was a bit dry. Show less
Favourite dish: Teochew Yam Paste with Gingko Nuts
First time ordering from merchant: Yes
Will recommend this merchant: Yes
CK Wong from Swatow Seafood responded to this review
Responded on 13th Dec 2023 01:45 PM
Hi Ms Ng,
Thank you for choosing Swatow for your catering needs, and we appreciate your valuable feedback. We're delighted to hear that your first experience with us was a pleasant one.
It's great to know that the food arrived on time, ... Morewell-packed, and that the driver provided helpful explanations about the different sauces. We are pleased that you found the food portions generous and the ingredients high in quality. We take pride in presenting dishes that meet high standards.
We appreciate your feedback on the silver fish fried rice. Your input is valuable, and we will certainly look into ways to enhance this particular dish to ensure it meets your expectations in the future.
If you have any further suggestions or if there's anything else we can do to improve your experience, please feel free to let us know. We look forward to serving you again in the future.
Even though the portion was for 20 pax, it was way more than enough for 35 pax!! The food was very good as well. We opted for self-collection at Swatow TPY and it was easy and fuss free.
Food was yummy and portion size was enough to feed at least 28 people(ordered for 20pax)! All my guests liked and praised the savory crystal bun, salted egg prawn, the seafood noodles, bi feng tang chicken and mango sago. Cereal fish fillet was a ... Moremiss as the fish was dry and hard, not very fresh too. Other than that, the rest of the items were all loved by everyone, truly above my expectations as it was only a mini buffet. Show less
CK Wong from Swatow Seafood responded to this review
Responded on 4th Oct 2023 12:48 PM
Thank you for your feedback! We're delighted to hear that you and your guests enjoyed most of the dishes, including the savory crystal bun, salted egg prawn, seafood noodles, bi feng tang chicken, and mango sago. We apologize for the disappointment ... Morewith the cereal fish fillet; we appreciate your honesty and will take this into consideration for future improvements. We're glad that overall, the food met your expectations for our mini buffet. If you have any more events in the future, please don't hesitate to reach out. We look forward to serving you again! Show less
CK Wong from Swatow Seafood responded to this review
Responded on 27th Sep 2023 03:16 PM
Dear Yvonne,
We apologize for the mix-up with your order and any inconvenience it may have caused. We're sorry that you received sweet and sour fish instead of the sambal fish you ordered.
We also regret that the fish did not meet your ... Moreexpectations in terms of freshness. We take food quality seriously, and we will look into this matter to prevent it from happening again.
We're glad to hear that you enjoyed the rest of your meal. We value your feedback and hope you'll give us another chance to serve you better in the future. If you decide to order from us again, please inform our staff of your previous experience, and we'll ensure a smoother dining experience for you.
Thank you for bringing this to our attention. Show less
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